Please order your repeat medication in good time, before you run out, so we can keep you safely supplied.
Routine requests take 3 working days to process (not counting weekends or public holidays). Every prescription is checked, authorised and issued by a member of our team to make sure it is safe - this is why we ask for notice.
If you have run out of medication, your community pharmacist may be able to provide a short-term supply. The NHS Inform self-help guide explains your options:
What to do if you've run out of medicine — NHS Inform
Same-day requests: we cannot usually issue a repeat prescription on the same day. We will do so only where there is a clear clinical need and it is safe and appropriate.
Ordering in good time helps us process every request safely and keeps things moving for you and for other patients. Thank you.
