Medical Reports & Insurance Forms

GP practices are often asked to complete medical reports or forms for insurance companies, travel insurance claims, holiday cancellation claims, employers, schools, gyms, private companies, or other third parties.

These reports are not part of NHS general medical services. They are classed as private work and are completed at the discretion of the practice, subject to GP capacity, appropriate consent, and payment of the relevant fee.

What you need to provide

Before the practice can consider completing a report or form, we need:

  • the full form or report request from the insurer or third party
  • clear written consent from the patient
  • details of where the completed report should be sent
  • any claim reference number, policy number, or case reference
  • payment of the relevant private fee, where applicable

We cannot complete forms based only on a phone call.

Do not phone to request urgent completion

We understand that insurance claims and travel-related issues can be stressful. However, private medical reports are not urgent NHS clinical work and cannot be prioritised ahead of patient care.

Reception staff cannot guarantee that a form will be completed by a specific date. Repeated calls will not make the request progress more quickly.

Fees

Private medical reports and forms are chargeable.

The fee depends on the type and complexity of the report. Some forms may look short but still require a GP to review the medical record carefully before signing. The doctor must make sure that any information provided is accurate, relevant, and not misleading.

The practice will confirm the fee before the work is completed.

 

Service Fee
Statement of fact £30
Report on a pro-forma £60–£120
Supplementary life assurance or income protection report £60–£120
GP Home Visit £120
HGV medical £120
Power of attorney £120
Shotgun license £120
Consultation in surgery £120
Private prescription £120
Written report £120–£240
Detailed or complex report £120–£240
Life assurance or income protection £120–£240
Other medicals with report (up to 1 hour) £240

NHS (GMS) services are prioritised at all times. Non-NHS letters, forms and medical reports are not part of our NHS contract and are completed only as capacity allows. This means we may not be able to accept every request, particularly during busy periods. If we’re unable to help, we’ll let you know as soon as possible.

Timescales

Private reports are completed subject to GP availability and practice workload.

Our usual timescale is up to 28 days from receipt of:

  • the completed request form
  • valid patient consent
  • all relevant information
  • payment, where required

Complex reports may take longer.

If your insurance company has given you a deadline, please submit the request as early as possible. We cannot guarantee completion at short notice.

We may decline a request

The practice may decline to complete a private report or form if:

  • appropriate consent has not been provided
  • the request is unclear
  • the information requested is not held in the GP record
  • the report asks the GP to give an opinion outside their knowledge or role
  • the request is excessive or disproportionate
  • there is insufficient GP capacity to complete the work
  • the request would compromise NHS clinical work

If we are unable to complete the form, we will let you know.

Travel insurance and holiday cancellation claims

Travel insurance companies may ask for medical information to assess a claim. This is usually private work and is not an NHS service.

Please provide the insurer’s form, your written consent, and any claim details. The practice will then review whether the request can be completed.

If your claim relates to hospital treatment, your insurer may also need information from the hospital or clinician who treated you.

Access to your medical records

If you want a copy of information from your own medical record, you can make a request to the practice.

However, insurers and other companies should not usually ask patients to obtain their full medical record simply to assess an insurance claim. A targeted medical report is usually more appropriate, as it allows relevant information to be provided without unnecessarily disclosing unrelated medical history.

Important

Submitting a form does not mean the practice has agreed to complete it.

Private medical reports are completed only when the practice has confirmed that the request is appropriate, consent is valid, the fee has been paid where applicable, and a GP has capacity to complete the work.

Page last reviewed: 02 June 2026
Page created: 20 November 2023