Disabled access and reasonable adjustments
We aim to provide an accessible service for all patients. If you have a disability or additional needs, we will make reasonable adjustments to help you access our services. Please tell us what would help - either when booking, before your appointment, or when you arrive.
Access to the building
There is access via the main entrance. A wheelchair is also available for use within the surgery - please ask at reception.
Hearing difficulties / communication support
If you may not hear your name being called, please let us know. We can add a confidential note to your record so staff are aware and can support you - for example, by using an alternative way to call you from the waiting room or coming to collect you where possible.
We also have a portable induction loop available. Please ask at reception if you would like to use this.
Keeping your information private
Any information you share about your needs will be treated confidentially and used only to help us provide you with appropriate support.