Everything you tell us at the practice is treated in confidence.
Our whole team — doctors, nurses and reception staff — follows strict confidentiality rules. That means we won’t share information about you with anyone outside your care without your permission.
If you’re under 16
You still have the same right to confidentiality. We won’t discuss your information with parents, family members, carers, or school staff unless you agree.
When might we share information without permission?
Very rarely, we may need to share information without your consent if we believe it is necessary to protect you or someone else from serious harm. If this ever arose, we would try to speak with you first wherever possible.
Questions or concerns
If you have any worries or questions about confidentiality, please ask a member of our team — we’re happy to explain.
Private space at reception
If you’d like to speak confidentially with a receptionist (or a member of the dispensary team), please let us know. We have a private side room available at reception for these conversations.