Ordering repeat prescriptions

You can reorder your prescriptions by:

  • Ordering online at www.patient-services.co.uk
  • Posting a slip or written request into the box at reception.
  • Request through your local pharmacy

We no longer accept phone requests

We would like to remind our patients that prescriptions are available to collect from our reception 2 working days after they are requested.
We will not be able to provide prescriptions on the same day.

Please make sure you order in plenty of time, and allow an extra 5 days if you ask for it to be sent to a local pharmacy.

If you need your medication before this your request will be considered by a GP, and if necessary, they will generate a prescription.

Collecting your prescription

Prescriptions can be collected from the surgery or a local pharmacy - please tell us where you would like to collect them from. 

The surgery - prescriptions will be ready 48 hours after ordering (Mon-Fri).

A local pharmacy - prescriptions may take longer - up to 5 working days:

  • Numark Edinburgh Road (opposite Tesco) - 01968 676 868
  • Rowlands John Street (Penicuik Precinct) - 01968 673 939
  • Penicuik Pharmacy - 01968 673 633
  • Roslin pharmacy (Roslin Medical Practice) - 0131 440 2596
  • West Linton Pharmacy - 01968 660 212 

Questions about your prescription

If you have questions about your medicine, your local pharmacists can answer these. They can also answer questions on medicines you can buy without a prescription.

The NHS website has information on how your medicine works, how and when to take it, possible side effects and answers to your common questions.

If you would like to speak to someone at the GP surgery about your prescription:

  • phone our pharmacist after 10am.
  • fill in our medication query form.

Medication reviews

If you have a repeat prescription, we may ask you to come in for a regular review. We will be in touch when you need to come in for a review.


What to do with old medicines

Take it to the pharmacy you got it from. Do not put it in your household bin or flush it down the toilet.

About pharmacists

As qualified healthcare professionals, pharmacists can offer advice on minor illnesses such as:

  • coughs
  • colds
  • sore throats
  • tummy trouble
  • aches and pains

They can also advise on medicine that you can buy without a prescription.

Many pharmacies are open until late and at weekends. You do not need an appointment.

Most pharmacies have a private consultation room where you can discuss issues with pharmacy staff without being overheard.