Need Help and support https://www.midlothian.gov.uk/info/200296/coronavirus/645/support_during_self-isolation
Open for business
Eastfield Medical Practice is open for business ( but not quite as usual)!
If you have any health-related problem which you think needs our help, please give us a call- but don’t just turn up.
You will be asked to leave a telephone number and some details of the reason for your call, and you will be called back shortly.
If necessary you can be seen by the doctor, but this may not be required.
- Your problem may be resolved on the phone, often good for sick lines or prescriptions.
- Video consultation - easily done on your phone or tablet, and you can show skin rashes/ swellings etc.
- Home monitoring - you may be advised to do home BP/ pulse/ weight checks.
- Coming to the practice - we will try to make sure you do not spend much time in our waiting room. You could wait in your car, or outside, until the doctor or nurse is ready. You could even have your blood test or BP check while you are in your car. Our clinical staff will be wearing PPE- mask/ gloves/ apron.
Our staff are all healthy, and our building is clean. We are lucky to have such a spacious waiting area so we hope you will feel comfortable coming to see us if that is necessary.
For general information on COVID-19, the public should go to www.nhsinform.scot . If you have symptoms of COVID-19 please dial 111 for the COVID-19 HUB.
The government is currently sending out letters to patient who need to shield due to COVID-19. If you have not received a letter yet, please be patient as the practice does not at this time have a list of patients who will be receiving them.
Processing changes to prescriptions in Penicuik Pharmacies
Please note that the practice timescales have not changed for patients to collect prescriptions from the practice. Prescriptions requested before 11am will be ready for collection after 3pm the following day (except on a Friday). Prescriptions requested after 11 am will be ready for collection after 3pm 48 hours later (except on a Friday).
Lloyds, Rowlands Edinburgh Road & John Street
Require 48 hours to check and process prescription request that can be collected from the practice 2 working days after submitting the request. Please be aware that the local pharmacies require a further 5 working days for processing of prescriptions and for your medicines to be ready for collection. Rowlands are now sending your prescriptions to a central hub to be dispensed before returning them to your chemist.
PLEASE INFORM US AND THE PHARMACY IF YOU NEED ITEMS URGENTLY.
The practice will be closed for staff training on the following days
Wednesday 29 July 2020 12.30 till 18.00
Wednesday 26 August 2020 12.30 till 18.00
Wednesday 30 September 2020 12.30 till 18.00
Wednesday 28 October 2020 12.30 till 18.00
Wednesday 25 November 2020 12.30 till 18.00
Public Holiday Closures
Monday 21 September 2020
Friday 25 December
Monday 28 December
Friday 1 January 2021
Monday 4 January 2021
Physiotherapy appointments available in practice. Please speak to a member of the reception team.